The Elms Medical Centre
Enquiry & results line: 0161 766 2662
Appointments: 0161 766 2311

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Complaints Manager in writing who will deal with your concerns appropriately.

If you would like further support with your complaint detailed below is the contact for the Local Bury Advocacy Service:

Bury Advocacy Hub

The Mind Wellbeing Centre;

Address: 3-11, Drake Street Rochdale, OL16 1RE.

Telephone: 0161 933 2623.

Email: [email protected]

Please click here to view our Complaints Policy.